Terms and Conditions - Auto Rentis

Visiting, using, or ordering services viewed at www.autorentis.com implies acceptance of the Terms of Use detailed below. For good use of the site, it is advisable to carefully read the Terms and Conditions.

www.autorentis.ro is managed by S.C. DOG HOUSE S.R.L. with the headquarters of Lunca Cetăţuii, com. Ciurea, Mălinului Street, no. 16, ground floor, ap.1, Iasi county, registered with the Trade Registry at the Iasi Court under no. J22 / 2335/2004, CUI 16888177, represented legally by Mr. Dorobantu George

We reserve the right to make changes to these Terms and Conditions and any changes to the www.autorentis.ro website without prior notice. By accessing the Terms and Conditions page, you can always read the latest version of these terms.

Your registration obligations:

In order to be able to buy from www.autorentis.ro you have to enter your data on our website.

In using the service, you declare that you will provide real, accurate, current and complete information about you.

If we believe this obligation has been infringed, we reserve the right to block your access to the use of the service, for a fixed or indefinite period, without prior notice.

Price and payment methods:

The prices quoted do not include VAT (19%), being a non-paying company.

The purchase price shown on the invoice will be the same as the one presented on the site at the time of purchase, plus the delivery costs.

Service payment is made in cash / cash upon delivery of the service.

The entire content of www.autorentis.ro including texts, images, graphics, web graphics, scripts and any other data is the property of S.C. DOG HOUSE S.R.L., or its suppliers, and is protected under the Copyright and Intellectual Property Law. Use without any written permission of any items on the www.autorentis.ro site or any of the items listed above is punishable under the laws in force. To claim intellectual property rights, you can use the office@autorentis.ro mailing address.

Personal data may be disclosed without your consent to litigation / disputes regarding payment frauds to the following recipients: Banks involved in online payments, International Card Holders and Service Providers / Products, respectively according to the Law, to the competent institutions.

According to the provisions of the Law no.677 / 200, our clients have the following rights:

1) Right to information (Article 12)

2) Right of access to data (art.13) – the right to obtain, on request and free of charge, for a request per year, the confirmation that the data concerning it are processed or not by the data controller.

3) Right to intervene (Article 14) – the right to request the data controller, on written request and free of charge, the following:

a) rectify, update, block or delete incomplete, inaccurate or unlawful data;

b) transformation of unlawful personal data into anonymous data;

4) The right to opposition (art. 15) – the right to oppose, free of charge and on a written request, for well-founded and legitimate reasons related to his / her particular situation, that his data are intended to be processed.

5) The right to appeal to the courts (Article 18) – the right to appeal to the courts for the protection of the rights guaranteed by the law and which have been violated.

6) Right to complain to the supervisory authority (Article 25).

Product Responsibilities

SC DOG HOUSE S.R.L. does not assume responsibility and can not be held responsible for any damages arising from the use of services purchased through this site for purposes other than those mentioned by the manufacturer.

Rental terms

The tenant declares that he will use the rented car only on the territory of Romania.
In the case of a reservation made by telephone, e-mail or through partners, the reservation may be canceled by the Landlord, without due to the Tenant, if the user does not meet the lease conditions stipulated in the contract.
The user must have a minimum age of 21 years and be a holder of a Category B driving license.
The user must be in possession of a valid national and / or international driving license (mandatory international permit for documents issued in countries other than the Latin alphabet and those obtained by driving on a right-hand drive, eg UK, India, Australia , Japan).

5. The person wishing to rent must present the identity document and the driving license for persons domiciled in Romania, a passport and a driving license for those residing abroad.
6. In the case of confirmed reservations, the Owner reserves the right to cancel them if the tenant delays the pickup of the car by more than 3 hours from the agreed time if the tenant does not announce in advance.
7. The rental fee includes CASCO insurance, periodic technical inspection, vehicle maintenance, oil change, Motor Third Party Liability Insurance (RCA), rovinieta, replacement of the defective car if the malfunction is not due to the inappropriate use of the rented vehicle.
8. The tariff does not include fuel costs, passenger and luggage insurance, parking costs, travel fines, international insurance, non-insurance damage (eg wheel and tire damage if not due to an accident), replacement if the fault is due to the inappropriate use of the rented vehicle or, if in the event of an accident in which the vehicle no longer presents safe conditions of use, fault, according to the police report, belongs to the tenant / the user.
9. Within 1-3 days there is a limit of 400 km / day.
10. For long-term rentals, more than 5,000 km / month is not allowed.
11. The vehicle will be taught clean outside and inside, and the customer is required to return it the same. For unannounced delays of more than 8 hours, the owner will consider a case of fault and claim theft of the car at the Police.
12. Do not accept the extension of the rental period of the guarantee money!
13. The tenant undertakes:
– to comply with all applicable legal regulations on road traffic and customs provisions;
– not to rent the vehicle;
– not allow overloading of the vehicle (number of seats and weight) above the maximum limits stipulated in the registration plate;
– not to use the vehicle for participation in competitions, competitions, other car tests;
– not to leave the vehicle with the keys in the ignition and / or with the windows or the luggage compartment open;
– to use the vehicle only in accordance with the instructions and recommendations of the manufacturer, and only with the intended purpose of this contract, to drive the vehicle only on public roads (national and county), being forbidden to use it on forest roads, in mountain expeditions or on roads unpaved;
– not to push or to towing any vehicle, caravan or other object;
– not to drive under the influence of alcoholic beverages, narcotics or any other substance that may affect its state of concentration or driving ability;
– stop the trip and immediately notify the company’s representative if they notice suspicious issues or any other abnormal signs that appear in the car’s operation during the use of the vehicle which may endanger the condition of the car or the traffic safety conditions

Undertaking the contract
1. The delivery and return of the vehicle will be made at the location, date and time set by the tenant and landlord by contract. Delivery and restitution will be made without surcharge in the city of Iasi, and for other locations (other cities, airports) certain taxes will apply depending on the desired location.
2. Both the surrender and the return of the vehicle shall be made on the basis of a delivery-receipt report, attached at the end, in which the general condition of the vehicle shall be recorded at the time of the take-over by the tenant / user but also of the surrender by the tenant at Owner after expiration of the rental period.
3. Any complaint related to the condition of the car must be reported as soon as it is received.
4. Returning the vehicle to a place other than the one in which it was delivered shall be done only with the consent of the Owner and shall be charged an additional _________ deployment charge. If the Lessee requests the return of the vehicle to another location after taking over the car, he will inform the Owner in writing or by calling the telephone number ____________. The owner will have to agree to this contractual change, and the Tenant will pay the above-mentioned additional disbursement fee, which will be communicated in writing by the Landlord via SMS or e-mail. The tax will be collected on the return of the car, in cash, or on credit / debit card.
5. If the Lessee is delaying the delivery of the vehicle without the Owner’s consent, the Lessee has the right to re-in possession at the expense and risk of the Lessee.

6. The refund is effective at the time of signing the receipt of receipt by the Landlord and Tenant.
7. The tenant has the obligation to return the vehicle with the same amount of fuel he had at the start of the rental period (according to the delivery / receipt). Otherwise, following a written notice (by SMS or mail) from the Owner, the Tenant agrees to pay a 20 euro feed fee and the equivalent fuel value, according to the Fiscal Fee. No fuel credit is given in addition to the initial quantity provided by the Owner.
8. The Chrysler undertakes to return all the documents of the car and the keys, as it was handed over by the owner, and the clean vehicle inside and outside.
9. In case of loss of or damage to keys, original documents or car accessories, in case of loss of registration plates by the Tenant, the Owner will collect from him the value of the damaged / lost items at the purchase price of each accessory, plus a administration fee of 50 euros.
10. The owner is not responsible for the items forgotten in the vehicle by the Lessee and not identified at the time of delivery of the vehicle.
11. Smoking in a rented car is strictly forbidden. In the event of non-compliance, the cost of the car wash will be paid.
12. The owner is not responsible for malfunction, improper operation, or unwanted accidents if they are due solely to the lessee’s use or failure to observe the instructions for use.
13. The tenant undertakes to take care of the vehicle as a good owner, following the instructions for use and keeping it in good working condition throughout the course of this contract.
14. By signing this contract, the tenant agrees to pay further charges that may be attributable to him, such as: damage to the car, parking tickets, circulation fines, etc.

THE PROCEDURE IN THE EVENT OF DAMAGES.
Procedure in case of damages
1. At the time of handover, the vehicle is insured in the event of an accident caused by a third party.
2. The tenant and the attendant must have personal insurance in case of injury.
3. The hirer undertakes, in case of theft or vehicle accident, to undertake the steps provided by the law in order to identify the guilty persons and to recover the corresponding amounts of money from the insurance company.
4. Also, in any of these situations, the tenant has the following obligations:
* obtaining the names and addresses of the parties involved and of the witnesses;
* failure to take the vehicle without its security;
* notification of the owner, by phone, within 1 hour of the accident.
5. In case of non-observance of the above mentioned obligations, the Tenant is responsible for the full value of the repair of the vehicle.
6. No indemnity is granted or the insurance ceases its effect in the following cases:
* when the damage was caused intentionally by the tenant or by his negligence (eg pattering or burning upholstery, loss of inventory on board, etc.);
* when the tenant, intentionally, has not taken measures to limit the damage and this results from legally drafted acts;
* if at the time of the damage the vehicle was driven by a person other than those listed in this contract;
driving the car under the influence of alcoholic beverages, narcotics etc .;
* if the police report is not presented at the time of delivery of the vehicle;
* Damage caused to the interior and exterior of the vehicle by the action of corrosive substances;
* damage to the vehicle during towing, hauling or transporting;
* when the tenant entrusted, with his consent, the insured vehicle to a person who refuses to return it;
* use of the vehicle for illegal purposes (theft, illegal transport of goods for self-interest);
driving the vehicle on unmarked roads on the official map of Romania.

7. In all above cases, the tenant is responsible for the damage caused. Also, the owner is not responsible for the accidents suffered by the tenant and his attendants during the handling of the vehicle, for the loss or destruction of the items in the possession of the tenant left in the car or lost / destroyed for other reasons.
8. In case of accident, damage or theft, the tenant has the obligation to call the rental company representative first.
A. If the accident occurred due to the Guarantor’s fault, two cars were involved and there are no victims, he has the following obligations:

a. Completing the amicable finding form if the two drivers blame;
b. Receive Minutes and Police Authorization Repairs if the two drivers do not understand amiably
B. If the accident was not caused by the Guarantor’s fault, two cars were involved and there are no casualties, it has the following obligations:
a. Filling in the amicable finding form if the 2 drivers admit their blame, obtain the RCA guilty copy, the copy of the Guilty Registered Certificate, the guilty copy of the CC, the copy of the guilty driving license;
b. If the two drivers do not understand amiably, you will need: a guilty CAR copy, a verbal processing and a police authorization
C. If more than 2 cars were involved in the accident or the bodily injury resulted from the accident, the Lessee is obliged to immediately contact the police and obtain the following documents:
a. POLICY REPORT which must include: the signature of the police body preparing the report, the stamp of the police body and the mention that the vehicle has / has not been driven under the influence of alcoholic beverages;
b. APPENDIX 2 (for the insurance company) including the signature and stamp of the police body;
c. REPAIR AUTHORIZATION which must contain very concisely all damaged parts of the car, the signature and stamp of the police body;
d. COPY AFTER AUTHORIZATION AND DRIVING LICENSE of the other drivers involved in the accident;
e. COPY AFTER THE INSURANCE AND INSURANCE CERTIFICATE of the other cars involved in the accident.
9. In the case of total or partial damage caused to the rented vehicle, the rental period is extended by the same price per day stated in the present contract until the date when the vehicle is restored to the original condition or the tenant fully covers its value to the same characteristics brand, model, year, cylinder capacity, options, etc.) of the vehicle.
10. The owner reserves the right to recover from the tenant any amount of money or property in accordance with the Romanian laws on indemnification, as a result of the tenant’s breach of the obligation to return the vehicle.
11. In the case of an accident in which an animal has been hit, the tenant has the obligation to notify the police as soon as the accident occurs.
12. In all cases, the Tenant has the obligation to verify the correct completion of the documents.
13. In the event of non-compliance with the damages procedure, the Tenant is responsible for the full amount of the repairs, immobilization costs and costs of the unauthorized use of the car.

litigation
By using, viewing or purchasing services on this site, the user has acknowledged that the Romanian laws will govern the Terms and Conditions above and any dispute of any kind that may arise between the user and the S.C. DOG HOUSE S.R.L. Romania. In the event of any conflict between S.C. DOG HOUSE S.R.L. and its clients, will first try to solve them amicably in at least 30 business days.
If amicable settlement will not be possible, the conflict will be settled in the competent court in accordance with the applicable Romanian laws.

miscellaneous
If any of the above clauses are found to be null or void, irrespective of the cause, this will not affect the validity of the other clauses. With the launch of the order, the customer accepts without objection the Terms and Conditions of Use, the value of which is the same as a valid contract.
By agreeing to these Terms and Conditions, the customer fully assumes the rights and obligations arising from the purchase from www.autorentis.ro